Frequently asked questions

We become your IT department for a flat monthly rate: help desk support, Microsoft 365 and email, security, backups, Wi-Fi and setting up new staff and devices. Instead of calling someone only when things break, we look after your systems all the time.

Katy, Richmond and Sugar Land, Texas, and nearby areas. Much of our work is done remotely, which is often fastest, and we come on-site when it’s needed.

Both. We help families and home offices with slow computers, Wi-Fi, printers, email, new devices and buying advice.

We usually reply to new inquiries within one business day. Managed IT clients use our help desk, and response times are set out in your service agreement. If you can’t work at all, put “URGENT” in your request so it’s seen first.

Managed IT uses a simple written agreement that spells out what’s covered and the monthly price. You can review and sign it online. One-time jobs just need your approval of the quote.

It depends on how many people and devices you have and what you need. You’ll always get a clear quote before any work starts. Ask for a free quote.

No. We never ask for your password and we don’t store passwords. If someone claiming to be from Young Technology asks for one, don’t share it and let us know.

Business cards, flyers, postcards, brochures, banners, yard signs, posters, stickers and labels, apparel, photo prints and more. See the full product list.

Yes. We ship print orders anywhere in the United States, with tracking.

Yes. You review a proof and can ask for changes. Nothing goes to print until you approve it.

PDF, AI, EPS, PSD, InDesign, PNG, JPG, TIFF and HEIC, up to 250 MB per file. A PDF with fonts embedded and images at 300 dpi gives the sharpest result. Not sure your file is ready? Send it and we’ll check it.

Yes. We design logos, business cards, flyers, signs and more, from a quick touch-up to a full brand look.

It depends on the product and quantity. Your quote shows the expected timing, and once your order ships you’ll get tracking.

We send an invoice you can pay online with a credit or debit card.

A secure page where clients can follow print orders, review proofs, upload artwork, request quotes and reorders, see invoices and download signed documents. Sign in here.

There’s no password. Enter your email and we’ll send you a sign-in link and a 6-digit code. They work once and expire after 15 minutes. If your email isn’t recognized, ask us to give you access.

Your portal only shows your own company’s orders, invoices and files. Sign-in links expire quickly, and we never store passwords. See our privacy policy for details.